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“The way you explore complex ecosystems is you just try lots and lots and lots of things, and you hope that everybody who fails fails informatively so that you can at least find a skull on a pikestaff near where you’re going.” Wonderful talk from Shirky.
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“…what exemplars like Dopplr and Fire Eagle demonstrate beautifully is [that]… the seams between systems are as important to the way a service is ultimately experienced as the more obvious interface between system and human user.”